Microsoft Certified Desktop Support Technician (MCDST)

Become a Desktop Support Technician in as little as five months! New Horizon’s Desktop Support Technician Program will provide you with the credentials you need to enter the IT world and begin a new career!

During this program you’ll earn your CompTIA A and Network Certifications and you’ll become a Microsoft Certified Professional (MCP) by earning your Microsoft Certified Desktop Support Technician (MCDST) Certificate. You’ll learn to utilize excellent customer service skills to educate users, and solve hardware or software operation and application problems on desktop clients based on the Microsoft Windows desktop operating system.

This is a great program for you if you have approximately six months of experience in an XP Environment supporting end-users. You’ll learn the latest skills needed by today’s computer support professionals and earn certifications to prove that you have the skills to successfully support end-users and to troubleshoot desktop environments that are running the Microsoft Windows operating system.

Gain an edge over other professionals looking for similar jobs and set yourself up with these certifications that will provide you with a strong foundation in IT and the potential to complete more certifications down the road.

View MCDST Courses and Outlines.